Privacy Policy

Is Your Privacy Important? Absolutely.

Keeping customer information secure and using it only as our customers would want us to is a top priority for all of us at Loan Nerd, LLC dba The Loan Nerd NMLS# 2592315. Here then, is our promise to our individual customers:

• 1We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
• 2We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
• 3We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
• 4We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, been authorized by the customer, or are required by law.
• 5We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.
• 6We will tell customers in plain language initially, and at least once annually, how they may remove their names from marketing lists. At any time, customers can contact us to remove their names from such lists.
• 7Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
• 8For purposes of credit reporting, verification and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.
• 9We will attempt to keep customer files complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we’re prohibited by law), and how to notify us about errors which we will promptly correct. We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfills our promise in the many states in which we do business.

Text Message & Marketing Consent

By opting in to receive SMS communications from The Loan Nerd, you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase.

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. For help, reply HELP. Message frequency varies. Standard message and data rates may apply.

Your phone number and personal information will never be sold or shared with third parties for their own marketing purposes.

What Information Do We Collect?

When you interact with The Loan Nerd — whether through our website, contact forms, or loan applications — we may collect the following types of information:

• →Personal identification information — name, email address, phone number, mailing address
• →Financial information — income, employment, credit history (collected through the loan application process)
• →Usage data — how you interact with our website, pages visited, browser type, IP address
• →Communication data — messages you send us through contact forms or email

How Is Your Information Used?

We use the information we collect to:

• →Process and evaluate your mortgage loan application
• →Contact you about your loan application and related products or services
• →Send you marketing communications (with your consent)
• →Comply with legal and regulatory requirements
• →Improve our website and services

Your Privacy Rights

Depending on your state of residence, you may have the right to:

• →Access the personal information we hold about you
• →Request correction of inaccurate information
• →Request deletion of your personal information
• →Opt out of marketing communications at any time
• →Request removal from our marketing lists by contacting us at (833) 410-5626

California residents may have additional rights under the California Consumer Privacy Act (CCPA). The Loan Nerd is licensed as a California financial lending institution under the California Residential Mortgage Lending Act.

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Loan Nerd, LLC dba The Loan Nerd
NMLS# 2592315
Phone: (833) 410-5626
Contact Form →